The Pre-owned Vehicle Promises
As part of the customer-centric strategy, Mercedes-Benz provide end-to-end premium experience in line with the 9 promises by providing you with an excellent customer journey.
1.
Test drive is available!
Prior to purchasing a Mercedes-Benz Certified vehicle, you will have the option to test drive any of our Mercedes-Benz Certified vehicle of your preference. This is to ensure that you are able to examine and experience the quality of our Certified Pre-Owned vehicles.
2.
Option to trade in existing vehicle
We also provide something that's hard to come by these days - a fair value for your current car. Our trained personnel will make a professional and fair appraisal of your car's value, offer necessary arrangement and make it convenient should you need to trade-in your current car.
3.
Guaranteed Mileage
At the time of your vehicle handover, we made sure that all our Mercedes-Benz Certified vehicles are checked and verified with a guaranteed mileage.
4.
We get you covered
Under the Young Star Agility Financing, our customers are also able to enjoy flexible end of agreement options and end to end solutions such as intriguing financing, insurance solutions, service maintenance and extended limited warranty tailored to their preferences. Ensuring customers peace of mind, future value of Mercedes-Benz vehicles will be guaranteed by our dealer partners.
*Terms & Conditions apply
5.
Service & maintenance record from authorized Mercedes-Benz dealers
All our Mercedes-Benz Certified vehicle holds a genuine service and maintenance record from our authorized dealers. In case of repair is required, only original parts are used.
6.
Access 24-hours road assistance
Our Mercedes-Benz 24-hours technical team is prepared to respond in case of an unexpected breakdown or any complications, and arrange for rapid and professional assistance and even deploy a team to assist our customers should that be necessary.
7.
Affordable service packages for Mercedes-Benz Certified vehicles
When purchasing a Mercedes-Benz Certified vehicle, service and maintenance packages are also made available for our customers with the Star Care Maintenance Plan which offers the needed maintenance services of their Mercedes-Benz Certified vehicles over the chosen duration and mileage, at a convenient price.
*Terms & Conditions apply